top of page

CUSTOMER SERVICE

IMG_20190426_152208.jpg

CONTACT US

Have questions ?

 

They might be answered in our FAQ below.


We tried to cover just about everything you need to know.

 

You can also email us at: info@catholicapparel.com.au

or fill in our contact form:

Thanks for submitting!

Anchor 2

FAQ

01

What locations do you deliver to?

 

Catholic Apparel ship nationwide within Australia.

​

International locations are currently limited to US and Canada.

 

Unfortunately we do not ship to P.O. boxes or parcel lockers. However, we can ship orders directly to your home or business

03

Has my order been sent yet ?

 

As soon as the order has been dispatched, a confirmation email with the tracking number will be sent to the nominated email address used to complete your online order.

05

Can I return my order?

 

At CA we want you to love what you purchase.

 

If you're not satisfied with your purchase, please return the item(s) unworn and in its original condition within 14 days of the invoice date for an exchange or credit.

02

What are the delivery costs?

 

Costs vary based on the shipping location and the weight of your order.

 

To work out your shipping cost online simply add the items you wish to order to your cart, fill out your shipping address, then see your total and delivery cost at checkout.

04

When and where can I collect my order ?

 

If you selected pick-up in store at order checkout, an email will be sent confirming its ready for collection.

 

Pick-up location is 11A Burwood Rd Belfield NSW 2191. Collection times are between 10am to 2pm Tue to Sat.

06

Do you have a sizing chart?

 

If you are unsure about sizing, the best option is to come and visit us in-store and try out our apparel.

​

Otherwise, check out our sizing charts available in the product description.

07

Which methods of payments can I use?

 

We accept all payment types in-store and online (excluding afterpay) 

bottom of page